Frequently Asked Questions
Everything you need to know about using, privacy, and how the Universal Converter works
How does the online image converter work?
Our tool lets you convert and process graphic files directly from your web browser, without installing any software. Simply drag and drop or upload the image you want, choose the output format (e.g. PNG, JPG, WebP) or editing function, and download the final file in seconds.
Which file formats are supported?
The converter supports all the main image formats for web and graphics, including JPG, JPEG, PNG, WebP, GIF and other standard formats. You can freely convert from one format to another based on your optimization needs.
Is the service completely free, or are there conversion limits?
The service is 100% free and requires no registration or subscription. You can convert your images with no daily usage limits. The project is supported by non-intrusive advertising banners.
Are my files and private photos safe on your servers?
Absolutely. The security and privacy of your data are our top priority. Image processing and conversion happen locally, directly in your browser, or over secure (HTTPS) connections. Uploaded files are never permanently stored on our servers and are automatically deleted right after processing.
Do you have access to the photos I upload to the site?
No. We do not store, analyze, or share with third parties any image or document uploaded by users. Your photos remain your exclusive property.
Is the site compliant with European privacy regulations (GDPR)?
Yes, IsoTech Tool fully complies with the General Data Protection Regulation (GDPR - EU 2016/679). For more details on how we handle technical data and browsing cookies, you can check our Privacy Policy and Cookie Policy, also reachable from the footer.
Does the tool work on smartphones and tablets too?
Yes, our web app is fully responsive and optimized to work perfectly on any device: desktop PC, Mac, Android smartphones, iPhone, and tablets.
What can I do if the file doesn't download or an error occurs?
Make sure your browser is up to date and your internet connection is stable. If the problem persists, try clearing your browser cache or temporarily disabling extensions that might block download scripts. Alternatively, you can report the issue via the Contact page.
Who is behind this web tool?
The project is designed, developed, and maintained by Team IsoTech, a team dedicated to building fast, accessible web utilities for creatives, students, and digital professionals.
How is this website funded?
To keep the servers running and the service free for everyone, we display advertising provided by certified networks such as Google AdSense. We're committed to keeping ads discreet and making sure they never get in the way of using the tool.